Terms & Conditions

Effective Date: 04/08/2025

Welcome to MyRailPool. By accessing or using our services via our website or app, you agree to the following Terms and Conditions:

1. Service Description

MyRailPool connects passengers travelling similar routes to share rides at lower costs. We facilitate ride coordination but do not operate as a transport provider.

2. Eligibility

Users must be 18+ and agree to provide accurate information. Drivers must hold a valid driving licence and appropriate insurance if using their own vehicles.

3. User Responsibilities

  • Treat all users with respect.
  • Arrive on time for scheduled rides.
  • No illegal, abusive, or harmful conduct.
  • Pay agreed fares through the app before or after the ride (as applicable).

4. Cancellations & Refunds

  • Passengers may cancel rides within 12 hours for a full refund.
  • Late cancellations or no-shows may be charged a fee.
  • Refunds are processed to the original payment method.

5. Driver Obligations

  • Maintain roadworthy vehicles.
  • Drive responsibly and follow all traffic laws.
  • Keep a clean and safe vehicle environment.

6. Liability

MyRailPool is not liable for delays, accidents, or conduct of users. Users agree to participate at their own risk.

7. Insurance

Drivers must carry valid motor insurance that covers carrying passengers. MyRailPool does not provide additional coverage unless explicitly stated.

8. Privacy

We collect only essential data to match rides and process payments. Please see our Privacy Policy for full details.

9. Termination

We reserve the right to suspend or terminate any account that breaches these terms or behaves inappropriately.

10. Changes to Terms

Terms may be updated periodically. Continued use after changes indicates acceptance.

Contact Us

Email: abhilash@myrailpool.com
Website: www.myrailpool.com